SoftServe partnering with Atlassian

As an Atlassian Solution Partner, SoftServe's goal is to simplify, streamline, and automate organizational processes with Atlassian’s toolset and ecosystem — for increased productivity.

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Scale Your Business With Atlassian Solutions

Navigating the Atlassian environment can be challenging. High maintenance costs, limited scalability, and scattered data create obstacles. Limited analytics make data-driven decisions difficult, while the discontinued support for server products adds further pressure.
SoftServe’s Atlassian solutions address these challenges with cost-effective approaches and improved scalability. Our solutions unify data, enhance visibility, and strengthen analytics.
With a decade of experience in Atlassian solutions and agile methodologies, SoftServe helps you maximize the value of Atlassian tools and ensures a smooth migration from Atlassian servers to the Atlassian cloud.

Tangible Benefits

Discover how SoftServe can provide clear, measurable advantages for your business with Atlassian solutions:

Data-driven decisions based on centralized data and insights

Enhanced organization visibility and adaptability through agile transformation

Highly integrated business environment through seamless collaboration across departments

Custom solutions for unique needs

Our Services

Our team has experience with products from Atlassian Cloud, Data Center, and Server, including Jira, Jira Service Management, Jira Align, Confluence, ROVO, and Jira Product Discovery.

01Cloud Migration
Our team specializes in migrations to Atlassian Cloud, consolidating data across multiple instances or platforms and centralizing everything in one place. This improves decision-making and operational efficiency.

We also migrate Server and Data Center Atlassian products to new platforms like AWS, Azure, and Google Cloud. When building a cloud-ready infrastructure, we preserve data integrity, maintain configuration consistency, and minimize disruptions during migration.
02Implementation and Configuration
03Agile Consulting and Digital Transformation
04Atlassian ROVO: AI and Gen AI
05Third-party Systems and Atlassian Integrations
06Custom Development
07Support and Maintenance

Our Cloud Migration Approach

01Assessment & Planning
- Review plugins, instances, and user numbers
- Assess configurations and conduct a security review
- Develop a cloud migration strategy
- Create a detailed plan, including testing and production
- 2-4 weeks
02Preparation
- Set up the environment
- Make necessary backups
- Upgrade server (if required for migration)
- 1-2 weeks
03Testing
- Conduct test migration and resolve any issues
- Perform user acceptance testing
- 1 week
04Migration & Launch
- Migrate to production
- Test and resolve any issues
- Officially launch
- Provide training and user instructions
- 2-5 weeks

Awards and Recognitions

Client Testimonials

„
From start to finish, our Jira overhaul was outstanding. I highly recommend SoftServe to anyone undergoing a Jira re-architecture effort similar to Osso’s from late 2024 to early 2025.
- Chris Huston, Engineering Operations, Osso VR
„
Thank you, the SoftServe team, for your partnership in executing this project. It went very smoothly, and it was great working with you on it. We will definitely turn to the SoftServe team for any future assistance.
- Lucas Hodges, Director of Release Management and DevOps, Supreme Lending
„
SoftServe was an amazing partner in leading our Atlassian Cloud migration. They were responsive and attentive at every step of the process, ensuring immediate communication and acting as a facilitator with Atlassian. Their dedication to customer experience and excellence in execution gave us confidence that everything was handled to the highest standard — and made working with them a pleasure.
- Margarita Ramos, Project Manager, St. Edward’s University of Texas
„
Overall, everything went smoothly with the migration initiative. The team demonstrated a high level of professionalism and provided quick and reliable support throughout the process. The spaces and projects have been functioning well post-migration, which is a testament to the team’s thorough planning and execution.
- Felipe Souza, Information Technology Analyst, Lumentum
„
From start to finish, our Jira overhaul was outstanding. I highly recommend SoftServe to anyone undergoing a Jira re-architecture effort similar to Osso’s from late 2024 to early 2025.
- Chris Huston, Engineering Operations, Osso VR
„
Thank you, the SoftServe team, for your partnership in executing this project. It went very smoothly, and it was great working with you on it. We will definitely turn to the SoftServe team for any future assistance.
- Lucas Hodges, Director of Release Management and DevOps, Supreme Lending