Mar 14, 2018
Retail
Recommendation vs. Personalization in Retail
Going beyond recommendation engines to personalization that creates loyalists
Mar 07, 2018
Retail
Personalization as Key Currency for Retail
Customer loyalty is the new differentiator for retail—are you doing it well?
Mar 05, 2018
Data & AnalyticsRetail
Big Data and Psychometrics: The Threshold of Change in Retail
Building the most accurate predictions of human behavior requires psychometric information, and the retail industry is uniquely positioned to capitalize on this.
Feb 21, 2017
Retail
5 Technology Trends That Will Transform Retail in 2017
Learn how retailers are using AI, VR, and more to improve the customer relationship.
Feb 08, 2017
Retail
3 Small Changes for Big Impact on Customer Experience
In this blog post, retail expert Jessica Vadino discusses small changes that can improve the customer experience.
Jan 24, 2017
Retail
Competing in a Fan-based Economy: Create Fans Not Customers
SoftServe VP Matt Kollmorgen describes the problem with audiences and strategies for cultivating a loyal fan base.