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Case Study | Healthcare

Secure Sub-Application for Healthcare and Financial Data Exchange Process

Our client is the world’s largest distributor of healthcare products and services to office-based dental, medical, and animal health practitioners. The client is Fortune World’s Most Admired Company and is ranked number one in its industry for social responsibility.

Business Challenge

In an effort to enable providers and patients to stay better connected and become more productive, our client automated their many non-treatment related tasks and functions. However, this process led to increased vulnerability of private information and credentials. To solve this challenge, the company wanted to enhance their security, mitigate risks during data exchange and improve the overall user experience.

Project Description

The client worked with SoftServe to develop a cost-efficient and highly effective solution to separate the financial component into a secure sub-application. To ensure the best results, SoftServe utilized their proprietary Abiliton approach, a set of adaptive best practices and processes for software development optimization. One of the key factors for the project’s success was the distributed agile approach, which led to a very effective collaboration between SoftServe’s and client’s teams, resulting in high performance and a timely product release.

Value Delivered

The collaborative efforts provided significant business and technology benefits including:

  • Secure financial sub-application within a Healthcare Management System
  • Enhanced user experience
  • Protected financial information and highly serviceable and secure related financial activities
  • Simplified registration process
  • A secure method of sharing the same credentials for a number of providers to access common information