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Whitepaper

High Performance IT Business–Lessons from French Grande Armée

A best practice guide for IT managers on dealing with a range of issues, from traditional IT management frameworks to agile software development.

Whitepaper

Solving European Broadcasters' Pain Points

... via innovative technology partnerships.

Whitepaper

Empathy in Software Design

How an empathetic, human-centered approach can improve experience design projects.

Whitepaper

Patient-led Pre-Registration Experience for Healthcare

Six experience design principles to improve patient engagement before the first visit.

Whitepaper

DevOps: Strategies from a Fighter Pilot

DevOps adoption is accelerating, and leading organizations are already reaping it rewards. There is no better time to leverage DevOps, and no time to waste.

Whitepaper

Employee Design-Thinking Journeys

How design-thinking improves employee experience design and customer-centricity in financial services.

Infographics

Personalized Medicine Is Here to Stay

But only if clinicians demand that EHR infrastructure is available to keep up with the massive data and analytical demands.

Whitepaper

State of the Warehouse

Uncovering retail warehouse current weaknesses and areas for improvement.

Whitepaper

Optimize Media Customer Experience Faster

Take these steps to accelerate media customer experience optimization.

Whitepaper

Customer Experience: It's About Trust

Optimal media experiences require audience trust.

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