SoftServe partnering with Adobe Experience Cloud
SoftServe and Adobe Experience Cloud provide best-in-class solutions for marketing, analytics, advertising, and commerce to deliver excellent customer experiences, lasting business results, and rapid ROI.
Our DXP team empowers you to utilize Adobe’s features for:
Tangible benefits
Businesses that invest in vision and technology to manage omnichannel customer experiences (CX) report significant contribution to achieving strategic goals:
Increased customer retention rates
Maximized customer lifetime value
Boosted ROI of customer experience
Revenue growth
Our implementation cycle
Our expertise lies in strategic consultancy and vision, as well as excellence in software development:
Our Adobe Expertise
- Product offerings
- CX
Strategy - Technical competence
- System integrations
- Adobe Experience Manager
- Magento Commerce
- Adobe Target
- Adobe Analytics
- Adobe Campaign
- Adobe Audience Manager
- Adobe Advertising
- Marketo Engage
- Audience analysis for segmentation and persona definition
- Customer journey mapping
- Personalization and automation at scale
- Content marketing and multisite management
- Omnichannel marketing and campaign management
- A/B and multivariate testing
- Analytics for customer insights and strategy optimization
- SEO & accessibility features
- Adobe Experience Manager Sites, Assets, Forms and Screens
- Pure headless delivery based on customizable core and custom components
- Modular architecture for reduced external dependencies
- Extensibility of Magento Commerce functionality using events and observers
- Mobile experience development based on PWAs
- Continuous Integration and Continuous Delivery (CI/CD)
- DevOps / Operation and Maintenance
- Upgrades and migrations of Adobe solutions
- Adobe solutions health checks and implementation audits
- Content Search Platform
- Customer Relationship Management (CRM)
- Content Delivery Network (CDN)
- Enterprise Resource Planning (ERP)
- Product Information Management (PIM)
Integrations for CX management with Adobe ecosystem or 3rd party tools such as: