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Sustainability Report 2023

At SoftServe, we’re committed to making a positive impact on the world and shaping a more sustainable future. We’re excited to share some of the progress we’ve made with you in our 2023 Sustainability Report.

Together, we are making a difference. We are continuing to enable talented people to change the world, and we are so proud to have the opportunity to share how we have done so with you through this report, and to invite you to be a part of something greater if you feel moved to do so.
Harry Propper
Harry Propper
Chief Executive Officer
Taras Vervega
Taras Vervega
Board of Directors Member

2023 at a Glance

2023 was quite the year. We faced challenges, celebrated milestones, and found strength, creativity, and technological progress. As a global IT leader, SoftServe responded to the evolving demands of our customers, providing top-notch solutions, and continued to take care of our people and communities.

  • Our Team

  • The Customers

  • 30 years of Softserve

  • Hoverstate became a Softserve company

  • Standing with Ukraine

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10991<span></span>
associates around the world
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1136<span></span>
new teammates welcomed
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72<span> ENPS</span>
12 points above the technology benchmark

Diversity, Equity and Inclusion

Shaping the world where everyone belongs

Nurturing a culture where everyone feels welcomed and included, regardless of their background, makes SoftServe stronger and drives our excellence. From a program to support veterans in Ukraine to global initiatives that provide IT education for vulnerable and underprivileged groups, learn how we make those principles true.

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36<span>%</span>
of associates are aged 30 or younger
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83<span>%</span>
of offices are accessible
(+15% YoY)
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36<span>%</span>
of associates are women

Empoweru Program

Drawing on 18 years of expertise in developing learning solutions, SoftServe launched the EmpowerU program. It offered free foundational IT courses to diverse communities, including young mothers, people with disabilities, refugees, and veterans across seven countries.

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200<span>+</span>
EmpowerU program graduates from underprivileged groups
Empoweru Program
Quote

As an EmpowerU graduate, I can proudly say that I have the basis to create a website. I appreciate this opportunity and SoftServe’s commitment to bringing technology to people who have historically faced discrimination, including people with disabilities.

Jose Luis Martinez EmpowerU graduate

It Education

Creating a better future with digital skills

At SoftServe, we believe in a culture of continuous improvement and strive to create opportunities for this both internally and externally

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93<span></span>
partner universities (+11% YoY) in 7 countries
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25000<span></span>
students engaged globally
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6048<span></span>
educations in the community (+53% YoY)
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6000<span>+</span>
softserve Academy graduates

New Technology Thrive

Keeping pace with the dynamic technology market, SoftServe Academy developed comprehensive training programs to prepare students to work with cutting-edge technologies like AI, NVIDIA Omniverse, Robotics, and No Code.

20<span> new</span>
learning solutions
1221<span></span>
enrolments in courses with an expected duration of 9 to 24 months
New Technology Thrive

In 2023, almost every SoftServian took the opportunity to advance in their personal and professional growth through mentoring, training, coaching, or speaking.

11,505 unique learning solutions offered by SoftServe University

Supporting Communities

Taking care of communities and always willing to help embody one of SoftServe’s core values. Through Open Eyes Charity Fund and the Open Tech crowdsourcing platform, we realize these values from day to day.
Supporting Communities